Dear Susan: Ask an Instructor!

Medical Transcription4 Comments

Dear Susan—
I need help!  I just wish I could have a teacher by my side to answer my questions while I’m doing my course, without waiting for an email or having to stop and call. I know about the forums, but it would be nice if it was quicker and easier, especially when I’m in the middle of a report and I just have a quick question.

For What it’s Worth

Dear FWIW—
Thank you for your feedback. You’re not the only person who’s told us this, and we have listened. I am very happy to let you know about our new Ask an Instructor chats! It’s a new chat option for everyone that allows you to ask a question and receive an answer from an instructor in real time. Ask an Instructor is open during Career Step office hours each weekday, and you can use it by simply logging in to the forum platform and selecting it.  You can keep the chat page up on your computer in a separate tab while you’re working in your program, and when you have a question just click on the tab and ask away!  You’ll usually get a response within a minute or two.  We’re excited about this option and hope you and everyone else will be too. It’s almost like having an instructor right alongside you! Please give it a try. ☺


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  1. Lucy Waters May 25, 2013

    So I was looking at job listings for MT/MTEs and a lot of the companies want someone from Career Step who has graduated with honors. What is this referring to? Passing the final exam with honors and passing all the modules with green or yellow? I want to know if Im on track to graduating with honors so I have a better chance of finding employment when i graduate.

  2. Career Step May 29, 2013

    Lucy, in order to achieve honors status, you must receive 90 to 94% on both portions of the final examination. Course scores do not factor into your graduation level. Students who graduate with honors do have more employment options simply because they are often more able to pass employment exams with a higher accuracy than standard graduates.

    I hope this information helps!

    Alesa - Career Step Student Support

  3. Bonnie Uehlinger September 12, 2013

    Can someone tell me what is on the final exam.

  4. Career Step September 16, 2013

    Bonnie, one of our student support staff could best answer your question so it is specific to the program you are in. Here is the contact information:
    Hours: 10:00 a.m. to 7:00 p.m. Monday - Friday (Eastern Time)
    Toll-free: 1-888-657-5752
    E-mail: .(JavaScript must be enabled to view this email address)



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