Dear Susan: Differences Between Online Course and Text Books

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Dear Susan,

From time to time I’ll see differences between the online material and the material found in my text companion.  I thought they were supposed to be exactly alike.  What’s going on?

Signed, Confused

Dear Confused,

The training program is designed to be completed primarily online. We frequently make adjustments, corrections, and additions to the online program as part of an ongoing and dynamic effort to provide the most correct and up-to-date information possible. Necessary changes are easily done in an online format.  It is much more important to give correct information at every opportunity than to continue to give incorrect information for fear of creating inconsistency between formats, especially when the difference is easily compared and noted.  Once a text is printed, it is printed and cannot be changed.  The texts are a snapshot of the course at the time of the last printing, and changes may have been made since then.  These changes will become part of the text snapshot at the next printing.  It is an ongoing effort.  Please consider the online material as your main source of information and as the correction guide for the printed material.  Whenever you find a discrepancy between the online and text formats, you should defer to the online information because it is more up-to-date.

Signed, Susan


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  1. Deborah Rast May 20, 2015

    Where can I get hard copies of the books?  I have only heard about the online coursework.  I do realize that things get updated but having a hard resource makes the tactile learner in me happier.

    Many Thanks.

  2. Career Step May 20, 2015

    Hi Deborah,

    You can order the text companion books for your online course at Hope that helps and good luck as you’re working through the course! Please let us know if there’s anything else we can do to help.



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