Computer Technician
  • Enter a field expected to add 89,000+ jobs
  • Train in 3 months at your pace
  • Prepare to earn average salaries of $52,000/yr
  • All for only $1,995
  • See the Top 5 Reasons to Choose Career Step
  • Ends Oct 26: Free laptop or up to $400 off!

Ends Oct 26: Free laptop or up to $400 off!

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Computer Technician Program FAQs

Get answers to the most common and important questions about enrolling in the Computer Technician program at Career Step. Our FAQs section provides answers to help you make an informed decision about your education.

What will I be doing as a computer technician?

Computer technicians help support the use of technology by businesses and individuals. Their specific responsibilities vary by position, however, examples of possible computer technician jobs include: working in a retail electronics store repairing and maintaining customers’ hardware and software, working as part of an internal IT team in a large or medium sized business, or providing technical support to customers via phone or email.

Take a peek inside the Career Step training program and find out what sets our training apart in our quick information session video.

What is the job market for a computer technician?

The growing use of technology is putting well-trained computer technicians in high demand. The U.S. Department of Labor's Bureau of Labor Statistics projects that the computer technician field will grow 12% by 2024, which represents nearly 89,000 new jobs.

Take a peek inside the Career Step training program and find out what sets our training apart in our quick information session video.

How much can I earn as a computer technician?

The U.S. Department of Labor report states that the middle 50% of computer technicians nationwide earn between $37,300 and $63,030 annually. You may also qualify for traditional employment benefits as a computer technician.

Take a peek inside the Career Step training program and find out what sets our training apart in our quick information session video.

Do I need to be certified?

Though certification may not always be a requirement for employment, CompTIA A+ certification will help your resume stand out in the job market and will also give you access to more job opportunities. The Career Step Computer Technician training program is specifically designed to prepare you for this certification and also includes 2 certification exam vouchers, which you will receive when you finish the training program.

What are the advantages of training with Career Step?

Career Step has been training quality professionals for over 20 years and offers a comprehensive training program that thoroughly prepares students to work as computer technicians. With Career Step, you can train affordably without sacrificing quality, learn from comprehensive curriculum developed by industry professionals, take advantage of live student and graduate support, and quickly gain the specialized skills you need to earn your CompTIA A+ certification and succeed as a computer technician. We're committed to helping you achieve your goals, and Career Step provides everything you need to succeed!

Take a peek inside the Career Step training program and find out what sets our training apart in our quick information session video.

What kind of skills or experience do I need to enter the Career Step program?

In order to be admitted, you must be at least 18 years of age and either a) have a high school diploma or a General Education Development Certificate (GED), or b) pass the Career Step Pre-Enrollment Assessment Test. There are no specific skills or experience that are considered prerequisites for entry into the Career Step training program.

Is Career Step accredited?

Career Step is registered under the Utah Post-Secondary Proprietary School Act but is not nationally or regionally accredited. However, our training programs are approved by a number of industry specific organizations and are designed with employer feedback to ensure students are gaining exactly the skills needed to get a job and succeed in the workforce.

The Career Step training programs prepare students for career fields where employers are generally more concerned with an applicant’s skills rather than the credentials of the school they attended. Because of this, Career Step works closely with employers when developing a training program to ensure students graduate with the skills employers are looking for. We've also developed close ties to industry associations, aligning our programs with their recommendations. Career Step programs boast the following recognitions:

  • Career Step’s Medical Transcription Editor curriculum is approved by the Association for Healthcare Documentation Integrity (AHDI), the leading medical transcription industry association.
  • The Professional Medical Coding and Billing program is approved by the American Health Information Management Association (AHIMA), one of the largest and most prestigious health information organizations in the country.
  • The Career Step Pharmacy Technician program has been reviewed and approved by the State Boards of Pharmacy in Indiana, Utah, and Virginia. (Many states don't have any regulations on the education of pharmacy technicians, and very few require board approval. For more information on each state's pharmacy technician education regulations, view our State Requirements pdf.) Walgreens and CVS Pharmacy also offer Career Step Pharmacy Technician students the opportunity to participate in a hands-on externship in their stores nationwide.
  • The Medical Administrative Assistant with EHR program is approved by the National Healthcareer Association (NHA), a leading organization focused on increasing the quality of health career education.

Career Step programs are also designed to prepare you for certifications that greatly improve your employment opportunities. Employers are often more familiar with various credentials than with the quality of education provided by different schools. To help your resume stand out from other applicants, various Career Step programs prepare students for the following credentials:

  • Certified Coding Associate (CCA) and Certified Professional Coder (CPC)
  • Certified Medical Administrative Assistant (CMAA)
  • Certified Electronic Health Records Specialist (CEHRS)
  • Certified Pharmacy Technician (CPhT)
  • CompTIA A+ Certification
  • Microsoft Office Specialist – Master (MOS-Master)

This focus on helping you gain the skills needed to succeed in the workforce has made our students successful in the job market—over 84% of Career Step graduates are employed in their field of study, 92% of employed Medical Transcription graduates work from home in their first job, Medical Coding and Billing graduates report a certification exam pass rate that’s a full 15 percentage points higher than the national average, and Pharmacy Technician students can take advantage of externship opportunities with Walgreens and CVS Pharmacy.

Learn more about the value of career-focused education in our quick video.

How is the Career Step Computer Technician program structured?

The Career Step Computer Technician program is offered entirely online, providing 24/7 access to all material and allowing you to progress through the curriculum on your own schedule and at your own pace. The program is broken into modules, or course subjects, all of which focus on helping you build the essential knowledge and skills of a computer technician. The curriculum is built on the exam objectives published by CompTIA, and the midterm and final exams are even designed as mock exams that mirror the A+ exams so you can measure your readiness for the certification exams. This format ensures that you’ll be prepared to earn your CompTIA A+ certification immediately upon graduation.

See what makes Career Step different in our quick introduction.

What type of student support does Career Step offer?

Career Step student support includes access to:

  • Student Support Advisors who have professional experience in the industry and are uniquely qualified to answer questions about both the curriculum and the industry. They provide timely answers to questions about the program material and offer a number of personal consultations throughout the training to help students master important concepts.

  • Technical Support Advisors who are knowledgeable, experienced, and available six days a week to help you work through any technical or computer issues encountered within the training program.

  • Graduate Support Advisors who help you transition to the workforce after graduation. Your Graduate Advisors will help prepare the best resume, develop solid interview skills, and teach you valuable job search techniques.

Though the course is entirely online, you'll never be on your own. Career Step's student support team will always be there to offer personal, ongoing support all the way through the training program.

See what a few Career Step students had to say about their experiences with Career Step’s student support.

How long does it take to finish the course?

The Career Step Computer Technician training program is 305 completion hours. Since the program is completely self-paced and the online training format allows you the flexibility to study as much or as little as your schedule allows, the time it takes you to complete the course will vary from other students. Some students are able to complete their training program in as little as one or two months and others, who are more limited in the time they can devote to the course, take longer (for example, students who can devote about 15 hours a week may finish in about 5 months).

Every student who enrolls in the Career Step Computer Technician training program receives an initial 3-month period of enrollment—and we currently offer an additional 3 months at no extra charge! You'll have a full 6 months to complete the program. If you need extra time to complete the course after your initial 6-month enrollment, we have 3-month extensions available for purchase.

How do I find work after graduation?

Career Step offers personalized, post-graduation resources for your job search, including:

  • 2 certification exam vouchers to make it easy to take your CompTIA A+ exam after graduation
  • Personal consultation with a Graduate Advisor
  • Personalized interview tutorials and training
  • Individual resume and cover letter review, tips, and advice
  • Access to Career Step's help hotline for six months after graduation

These resources offer the personalized help you need after graduation to quickly and easily transition to the workplace. With this individualized help and attention, the majority of our graduates are hired within a few months of graduation.

Learn more about Career Step’s graduate support in this quick interview with several of our Graduate Advisors.

What materials and computer specifications are required to complete the course?

Your enrollment includes everything you will need to train for a successful career as a computer technician. Your enrollment includes:

  • Access to expert-created curriculum
  • Complete ebook library
  • 2 quick-reference guides for A+ exam study
  • Computer repair toolkit
  • Power supply tester and USB drive
  • One-on-one help from your instructors and our technical support team
  • 2 certification exam vouchers upon program completion
  • Valuable graduate resources

Since the course is completely online, your computer will play an important role in your learning experience. We recommend the following minimum computer system specifications:


  • Active internet connection (High speed/Broadband connection recommended)
  • 800 X 600 minimum resolution (1024 X 768 or higher recommended)
  • Sound card and speakers (Earphones recommended)
  • Available USB port


  • Adobe Flash Player (ver. 10 or higher)
  • Windows Media Player (ver. 10 or higher) or Quicktime Player (ver. 7 or higher)
  • PDF reader


  • Internet Explorer 9.x/10.x/11.x
  • Firefox 3.x or greater*
  • Safari 3.1 to 8.0 (Mac only)*
  • Javascript and cookies must be enabled

Operating System

  • Microsoft Windows (XP®, Vista®, 7 with latest service pack)
  • Mac OS X (10.4.11 or greater)*

*The Medical Transcription Editor program includes a third party software tool that makes the training only compatible with Microsoft Windows and Internet Explorer.

Note: Mobile browsing devices are not currently supported. However, Career Step is investigating the implementation of mobile device support, and these specifications will be updated once a decision has been reached.

What payment options does Career Step offer?

We realize that one of the most important questions tied to education is how it will be paid for. Because this is such a big part of the decision of whether or not to go back to school, Career Step has designed several tuition assistance and payment options. Please visit our Tuition Assistance page for more information.

How soon will I receive my materials?

It takes 2-3 business days to process the application, depending on method of payment. Once the payment is processed you will be emailed your course login and password and can start training immediately. Additional course materials are shipped UPS Ground after the payment is processed. The average wait is about 7-10 days.

Call 1-800-411-7073
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