Medical Office Manager
  • Enter a field expected to add 64,000+ jobs
  • Train in as little as 4 months at your pace
  • Prepare to earn average salaries of $34,000/yr
  • All for only $3,795
  • See the Top 5 Reasons to Choose Career Step
  • Enroll Today: Get an iPad plus FREE textbooks!

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Medical Office Manager FAQs

Get the answers to the most common and important questions about enrolling in the Medical Office Manager program at Career Step. Our FAQs section provides answers to help you make informed decisions about your education.

What role do medical office managers play?

Medical office managers keep all of the administration and billing of the modern medical office running smoothly. Their specific responsibilities vary by position and may include: creating and updating patients’ electronic health records, scheduling appointments, verifying patient insurance, completing and submitting insurance claims, managing patient billing and collections, and overseeing the day-to-day operations of a medical facilities.

What is the job market for medical office managers?

Medical office managers and other professionals fill positions in both the medical administrative assistant and medical billing fields. The U.S. Department of Labor provides employment predictions for these two fields separately: over 64,000 new jobs are expected for medical administrative assistants by 2024 and over 29,000 new jobs are expected in the field that includes medical billers during the same time period.

How much can I earn as a medical office manager?

The U.S. Department of Labor reports that medical office managers who fulfill and oversee the duties of medical administrative assistants and medical billers earn average salaries ranging from $34,000 to $40,000 a year. Pay rates vary depending on geographic location and experience, and you may also qualify for traditional employment benefits as a medical office professional.

Do I need to be certified?

Certification is typically not required for employment; however, it is an excellent way to set yourself apart from the competition in the job market. With our Medical Office Manager course you’ll be prepared to earn the Certified Medical Administrative Assistant (CMAA) and Certified Electronic Health Record Specialist (CEHRS) credentials upon graduation. The course even includes certification exam vouchers (a $210 value) upon graduation to make it even easier to earn your credentials right away.

What are the advantages of training with Career Step?

Career Step has been training quality healthcare professionals for over 20 years and offers comprehensive training that prepares students with the administrative and billing skills they need to work as medical office managers. With Career Step, you can train affordably without sacrificing quality, learn from comprehensive curriculum developed by industry professionals, take advantage of live student and graduate support, and quickly gain the specialized EHR and healthcare billing skills you need to take advantage of a variety of job opportunities. We’re committed to helping you achieve your goals, and Career Step provides everything you need to succeed.

What kind of skills or experience do I need to enter the Career Step program?

In order to be admitted, you must be at least 18 years of age and either a) have a high school diploma or a General Education Development Certificate (GED), or b) pass the Pre-Enrollment Assessment Test. No specific skills or experience are considered prerequisites for entry into the training program.

Is Career Step accredited?

Career Step is registered under the Utah Post-Secondary Proprietary School Act but is not nationally or regionally accredited. However, our career-focused training programs are approved by a number of industry specific organizations and are designed with employer feedback to ensure students are gaining exactly the skills needed to get a job and succeed in the workforce.

The Career Step training programs prepare students for career fields where employers are looking for skilled applicants. Career Step works closely with employers when developing a training program to ensure students graduate with the skills employers are looking for. We've also developed close ties to industry associations, aligning our programs with their recommendations. Career Step programs boast the following recognitions:

  • Career Step’s Medical Transcription Editor curriculum is approved by the Association for Healthcare Documentation Integrity (AHDI), the leading medical transcription industry association.
  • The Professional Medical Coding and Billing program is approved by the American Health Information Management Association (AHIMA), one of the largest and most prestigious health information organizations in the country.
  • The Career Step Pharmacy Technician program has been reviewed and approved by the State Boards of Pharmacy in Indiana, Utah, and Virginia. (Many states don't have any regulations on the education of pharmacy technicians, and very few require board approval. For more information on each state's pharmacy technician education regulations, view our State Requirements pdf.) Walgreens and CVS Pharmacy also offer Career Step Pharmacy Technician students the opportunity to participate in a hands-on externship in their stores nationwide.
  • The Medical Administrative Assistant with EHR program is approved by the National Healthcareer Association (NHA), a leading organization focused on increasing the quality of health career education.

Career Step programs are also designed to prepare you for certifications that greatly improve your employment opportunities. Employers are often more familiar with various credentials than with the quality of education provided by different schools. To help your resume stand out from other applicants, various Career Step programs help prepare students to earn the following third-party credentials:

  • Certified Coding Associate (CCA) and Certified Professional Coder (CPC)
  • Certified Medical Administrative Assistant (CMAA)
  • Certified Electronic Health Records Specialist (CEHRS)
  • Certified Pharmacy Technician (CPhT)
  • CompTIA A+ Certification
  • Microsoft Office Specialist – Master (MOS-Master)

This focus on helping you gain the skills needed to succeed in the workforce has made our students successful in the job market—over 84% of Career Step graduates are employed in their field of study, 90% of employed Medical Transcription graduates work from home in their first job, Medical Coding and Billing graduates report a certification exam pass rate that’s a full 15 percentage points higher than the national average, and Pharmacy Technician students can take advantage of externship opportunities with Walgreens and CVS Pharmacy.

Learn more about the value of career-focused education in our quick video.

How is Career Step's Medical Office Manager program structured?

The Medical Office Manager program is offered entirely online, providing 24/7 access to all material and allowing you to progress through the curriculum on your own schedule and at your own pace. The program is broken into modules, or course subjects, all of which focus on helping you build the essential knowledge and skills of a medical office professional. The final exam is designed specifically to give you an idea of how you’ll do on the industry certification exams.

See what makes Career Step different in our quick introduction.

What type of student support does Career Step offer?

Career Step student support includes access to:

  • Student Support Advisors who have professional experience in the industry and are uniquely qualified to answer questions about both the curriculum and the industry. They provide timely answers to questions about the program material and offer a number of personal consultations throughout the training to help students master important concepts.

  • Technical Support Advisors who are knowledgeable, experienced, and available six days a week to help you work through any technical or computer issues encountered within the training program.

  • Graduate Support Advisors who help you transition to the workforce after graduation. Your Graduate Advisors will help prepare the best resume, develop solid interview skills, and teach you valuable job search techniques.

Though the course is entirely online, you'll never be on your own. Career Step's student support team is available to offer personal, ongoing support all the way through the training program.

See what a few Career Step students had to say about their experiences with Career Step’s student support.

How long does it take to finish the course?

The Medical Office Manager training program is 315 completion hours. Since the program is completely self-paced and the online training format allows you the flexibility to study as much or as little as your schedule allows, the time it takes you to complete the course will vary from other students. Some students are able to complete their training program in as little as 3 or 4 months and others, who are more limited in the time they can devote to the course, take longer (for example, students who can devote about 10 hours a week may finish in about 8 months).

Every student who enrolls in the Medical Office Manager training program receives an initial 12-month period of enrollment. If you need extra time to complete the course after your initial 12-month enrollment, we have 4-month extensions available for purchase.

How do I find work after graduation?

Career Step offers personalized post-graduation resources for your job search, including:

  • Personal consultation with a Graduate Advisor
  • Personalized interview tutorials and training
  • Individual resume and cover letter review, tips, and advice
  • Vouchers for both the CMAA and CEHRS certification exams upon graduation (a $210 value)
  • 1-year membership to the American Medical Billing Association upon graduation

These resources offer the personalized help you need after graduation to transition to the workplace. With this individualized help and attention, the majority of our graduates are hired within a few months of graduation.

Learn more about Career Step’s graduate support in this quick interview with several of our Graduate Advisors.

What materials and computer specifications are required to complete the course?

Your enrollment includes everything you will need to train for a successful career as a medical administrative assistant. Your enrollment includes:

  • Access to expert-created curriculum
  • Complete ebook library
  • One-on-one help from student and technical support
  • Valuable graduate resources
  • Free certification exam voucher(s) upon graduation (depends on program of study)

Since the course is completely online, your computer will play an important role in your learning experience. We recommend the following minimum computer system specifications:

Hardware

  • Active internet connection (High speed/Broadband connection recommended)
  • 800 X 600 minimum resolution (1024 X 768 or higher recommended)
  • Sound card and speakers (Earphones recommended)
  • Available USB port

Software

  • Adobe Flash Player (ver. 10 or higher)
  • Windows Media Player (ver. 10 or higher) or Quicktime Player (ver. 7 or higher)
  • PDF reader

Browser

  • Internet Explorer 9.x/10.x/11.x
  • Firefox 3.x or greater*
  • Safari 3.1 to 8.0 (Mac only)*
  • Javascript and cookies must be enabled

Operating System

  • Microsoft Windows (XP®, Vista®, 7 with latest service pack)
  • Mac OS X (10.4.11 or greater)*

*The Medical Transcription Editor program includes a third party software tool that makes the training only compatible with Microsoft Windows and Internet Explorer.

Note: Mobile browsing devices are not currently supported. However, Career Step is investigating the implementation of mobile device support, and these specifications will be updated once a decision has been reached.

What payment options does Career Step offer?

We realize that one of the most important questions tied to education is how it will be paid for. Because this is such a big part of the decision of whether or not to go back to school, Career Step has designed several tuition assistance and payment options. Please visit our Tuition Assistance page for more information.

How soon will I receive my materials?

It takes 2-3 business days to process the application, depending on method of payment. Once the payment is processed you will be emailed your course login and password and can start training immediately. Additional course materials are shipped UPS Ground after the payment is processed. The average wait is about 7-10 days.

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