Get answers to the most common and important questions about signing up in the Veterinary Receptionist program at Career Step. Our FAQs section provides answers to help you make an informed decision about your training.
With Career Step’s training program, you’ll gain the skills needed to work as a veterinary assistant or a receptionist in any type of veterinary or medical facility. These additional office skills give you job market flexibility and also position you well to move into a veterinary office management role.
Veterinary assistants help veterinarians and veterinary technicians and technologists care for animals in clinics and practices nationwide. Responsibilities may include:
- Feeding, bathing, and exercising animals
- Cleaning and disinfecting cages, kennels, and examination and operation rooms
- Restraining animals during examination and laboratory procedures
- Monitoring and caring for animals after surgery
Medical office assistants keep the administrative aspects of a medical practice running smoothly. Responsibilities include:
- Creating and updating electronic health records
- Managing the day-to-day operations of a medical facility
- Scheduling and coordinating appointments
- Verifying patient insurance
The 24/7 nature of healthcare, makes nights and weekend schedules a possibility for professionals in these fields. However, it’s important to keep in mind that most office administration staff work more standard day-time hours.
Veterinary assistants are primarily found working for veterinary service providers (such as private clinics and animal hospitals) though they may also work for colleges and universities or research facilities. They are part of the $69 billion a year U.S. pet industry, which is increasing the demand for these professionals. There are opportunities nationwide, and the U.S. Department of Labor estimates that the demand for veterinary assistants will grow by 19%, or over 16,000 new jobs, before 2026.
Medical receptionists can be found working in a variety of healthcare facilities, and the demand for these professionals is increasing as the demand for healthcare services continues to rise. There are opportunities nationwide, and the U.S. Department of Labor estimates that the demand for medical administrative assistants will grow by 22%, or over 129,000 new jobs, before 2026.
Career Step’s comprehensive Veterinary Receptionist program is unique in that it prepares you to work in any type of veterinary or medical office. The salary you can expect as you start your new career will depend on the type of position you take.
- Veterinary assistants earn average annual salaries of $26,000. The middle 50% of these professionals earn between $21,990 and $31,170 a year according to the U.S. Department of Labor.
- Medical secretaries earn average annual salaries of $34,610. The middle 50% of these professionals earn between $28,490 and $41,460 a year according to the U.S. Department of Labor.
- Veterinary practice managers earn average annual salaries of $46,000. The range of pay for these professionals as reported by PayScale.com is $34,000 to $64,000 a year.
No. Employers do not typically require their veterinary assistants or medical receptionists to be certified, and just having formal training will help your resume stand out in the job market. However, Career Step’s training will prepare you to earn the Certified Medical Administrative Assistant (CMAA) credential upon completion. You’ll even receive a voucher to take the exam (a $115 value)!
Career Step has been training quality healthcare professionals for over 25 years and offers a comprehensive training program that prepares learners to work as veterinary assistants or medical receptionists. With Career Step, you can train affordably without sacrificing quality, learn from comprehensive training developed by industry professionals, take advantage of live program and career support, and quickly gain the specialized skills and you need to succeed as a veterinary assistant or in any medical office. We're committed to helping you achieve your goals, and Career Step provides everything you need to succeed!
In order to be admitted, you must be at least 18 years of age and either a) have a high school diploma or a General Education Development Certificate (GED), or b) pass the Career Step Pre-training Assessment Test. There are no specific skills or experience that are considered prerequisites for entry into the Career Step training program.
The Career Step program is offered entirely online, providing 24/7 access to all material and allowing you to progress through the training on your own schedule and at your own pace. The program is broken into modules, or course subjects, all of which focus on helping you build the essential knowledge and skills of a veterinary assistant and receptionist.
See what makes Career Step different in our quick introduction.
Career Step support includes access to:
A personal Advocate who will help you navigate the program, set goals, learn good study habits, access your resources, start networking, and succeed in your chosen field of study. They'll set up regular phone calls to help you stay on track and reach out to you through email and text as well. Your Advocate will be there for you every step of the way.
Program Support Advisors who have professional experience in the industry and are uniquely qualified to answer questions about both the training and the industry. They provide timely answers to questions about the program material and offer a number of personal consultations throughout the training to help learners master important concepts.
Technical Support Advisors who are knowledgeable, experienced, and available six days a week to help you work through any technical or computer issues encountered within the training program.
Career services to help you transition to the workforce after completion. Our career services division provides resume help, interview coaching, and tips for your job search.
Though the course is entirely online, you'll never be on your own. Career Step's program success team is available to offer personal, ongoing support all the way through the training program.
See what a few Career Step learners had to say about their experiences with Career Step’s program support.
The Career Step Veterinary Receptionist training program is 347 completion hours. Since the program is completely self-paced and the online training format allows you the flexibility to study as much or as little as your schedule allows, the time it takes you to complete the course will vary from other learners. Some learners are able to complete their training program in as little as 3 or 4 months (working on the course full-time, 8 hours a day 5 days a week) and others, who are more limited in the time they can devote to the course, take longer (for example, learners who can devote about 10 hours a week may finish in about 9 months).
Every individual who signs up in the Career Step Veterinary Receptionist training program receives an initial 12-month period of program access. Though the program is designed to be completed in 4 months of full-time study, you'll have a full 12 months to complete your training. If you need extra time to complete the course after your initial 12-month access, we have 4-month extensions available for purchase.
Career Step offers personalized post-training resources for your job search, including:
- Free voucher upon completion for the CMAA certification exam
- Personal consultation with a Caraeer Advisor
- Personalized interview tutorials and training
- Individual resume and cover letter review, tips, and advice
- Access to Career Step's help hotline for 6 months after completion
These resources offer the personalized help you need after completion to transition to the workplace. With this individualized help and attention, the majority of our learners are hired within a few months of completing the training.
Your program includes everything you will need to train for a successful career as a veterinary assistant. Your training includes:
- Access to expert-created training
- One-on-one help from trainer and technical support
- Valuable career resources
- A voucher to take the CMAA certification exam upon completion (a $115 value)
Since the course is completely online, your computer will play an important role in your learning experience. We recommend the following minimum computer system specifications:
- Active internet connection (High speed/Broadband connection recommended)
- 800 X 600 minimum resolution (1024 X 768 or higher recommended)
- Sound card and speakers (Earphones recommended)
- Available USB port
- Adobe Flash Player (ver. 10 or higher)
- Windows Media Player (ver. 10 or higher) or Quicktime Player (ver. 7 or higher)
- PDF reader
- Internet Explorer 9.x/10.x/11.x
- Firefox 3.x or greater*
- Safari 3.1 to 8.0 (Mac only)*
- Microsoft Windows (XP®, Vista®, 7 with latest service pack)
- Mac OS X (10.4.11 or greater)*
*The Medical Transcription Editor program includes a third party software tool that makes the training only compatible with Microsoft Windows and Internet Explorer.
Note: Mobile browsing devices are not currently supported. However, Career Step is investigating the implementation of mobile device support, and these specifications will be updated once a decision has been reached.
We realize that one of the most important questions tied to additional training is how it will be paid for. Because this is such a big part of the decision of whether or not to get additional training, Career Step has designed several finacial assistance and payment options. Please visit our Financial Assistance page for more information.
It takes 2-3 business days to process the application, depending on method of payment. Once the payment is processed you will be emailed your course login and password and can start training immediately. Additional course materials are shipped UPS Ground after the payment is processed. The average wait is about 7-10 days.