Veterinary Office Manager

Is working as a veterinary assistant or office manager the career for me?

Healthcare—both for people and animals—is a growing industry. With Career Step’s comprehensive training you’ll be prepared to work as a veterinary assistant and office manager in a veterinary or medical practice, which offers distinct benefits including:

  • Flexibility

    You’ll graduate with the skills to work as a veterinary assistant and as a medical office manager. This gives you the flexibility to work in any veterinary or medical office.

  • A job you love

    A career as a veterinary office manager is a great option for someone who loves animals because you’ll be working with them on a daily basis. The training also prepares you to work as a medical office manager in any medical practice.

  • Competitive salaries and benefits

    Veterinary assistants and office managers enjoy competitive salaries as well as the potential for traditional employment benefits.

A career as a veterinary assistant and medical office manager offers the opportunity to quickly start a rewarding career with opportunities across thousands of veterinary or medical practices all across the nation.


Is Career Step the School for Me?

Over 100,000 Career Step students can't be wrong. Choose Career Step, and graduate with the skills you need to start working right away. Career Step offers:

  • Quick graduation timeline

    You can be trained and working in just 4 months! Career Step gives you the freedom and flexibility to study at the pace and on the schedule that works for your life. .

  • Engaging curriculum & full support

    Career Step provides engaging, multimedia curriculum, and one-on-one access to instructors throughout the course, and personalized help from graduate advisors after graduation for your job search.

  • Affordable tuition

    With Career Step Veterinary Office Manager Training you can develop the expertise you need to excel in your new field for only $3,799.

Choose Career Step for the quality education you need to secure a successful career as a veterinary assistant and medical office manager.

Veterinary Office Manager Job Description and Earning Potential

What will I be doing as veterinary office manager?

With Career Step’s training program, you’ll gain the skills needed to work as a veterinary assistant and medical office manager in any type veterinary or medical practice. These additional medical office skills give you job market flexibility and also position you well to move into a veterinary office management role as you gain experience. Let’s take a look at each of these roles.

Veterinary assistants help veterinarians and veterinary technicians and technologists care for animals in clinics and practices nationwide. Responsibilities may include:

  • Feeding, bathing, and exercising animals
  • Cleaning and disinfecting cages, kennels, and examination and operation rooms
  • Restraining animals during examination and laboratory procedures
  • Monitoring and caring for animals after surgery

Medical office managers keep the administrative aspects of a medical practice running smoothly. Responsibilities include:

  • Creating and updating electronic health records
  • Managing the day-to-day operations of a medical facility
  • Scheduling and coordinating appointments
  • Verifying patient insurance

The 24/7 nature of healthcare makes nights and weekend schedules a possibility for professionals in these fields. However, it’s important to keep in mind that most office administration staff work more standard day-time hours.

How much can I make as a veterinary assistant or medical office manager?

Salaries for veterinary assistants and medical office managers vary by employer, geographic location, and experience, and ultimately the pay you can expect will depend on the type of job you take.

These salaries are provided by the U.S. Department of Labor’s Bureau of Labor Statistics, and as you gain experience you may also be able to move into a veterinary office or practice manager job—which Payscale.com reports has average salaries of nearly $46,000 a year.

Veterinary Office Manager Training Program

How Long Will the Training Take?

The Veterinary Office Manager training program includes 347 hours of curriculum and is designed to be completed in 4 months of full-time study. However, the online format allows you to study on your own schedule and at your own pace, so your enrollment includes 12 months of program access in case you need extra time.

What Will I Be Learning?

The Career Step online Veterinary Office Manager program covers:

  • Examination room procedures
  • Small and large animal nursing
  • Pharmacy and pharmacology
  • Laboratory procedures
  • Communication and client relations
  • Office and hospital procedures
  • Microsoft Office Software
  • Healthcare Documentation
  • Medical office procedures and management
  • Practice finances

You’ll graduate prepared to pass the Certified Medical Administrative Assistant (CMAA) exam—and you will even receive a voucher to take the exam upon graduation. In addition, the curriculum includes images, exercises, learning games, and a number of instructive videos to increase your understanding of key concepts and offer another way of learning the material. With training to become a veterinary assistant and a medical administrative assistant, you'll also be prepared to work as an office manager in any veterinary or medical practice.

Want more details on exactly what’s included in the program? Download the brochure to learn more or review the learning objectives for each module.

Veterinary Office Manager Course Tuition

How Much Does the Course Cost?

Everything you need to succeed is included in one, low tuition payment of $3,799.

This tuition fee entitles you to an initial 12 months of access to the Veterinary Office Manager course. The program is designed to be completed in 4 months of full-time study, and we provide you 12 months of access to ensure you have the time you need.

Are payment plans or tuition assistance available?

Career Step is committed to providing you with an affordable educational experience. To provide flexibility, several payment options are available.

What is Included With My Training Program?

Everything you need to succeed is included with your Career Step program. You’ll have:

  • Complete online access to expert-created curriculum
  • Complete ebook library
  • One-on-one support from your instructors and our technical support team
  • Graduate support designed to help you turn your education into a job
  • A voucher to take the CMAA certification exam upon graduation (a $105 value)

The Veterinary Office Manager program includes 347 hours of curriculum.

Veterinary Office Manager Program FAQs

Get answers to the most common and important questions about enrolling in the Veterinary Office Manager program at Career Step. Our FAQs section provides answers to help you make an informed decision about your education.

What role do veterinary office managers play

With Career Step’s training program, you’ll gain the skills needed to work as a veterinary assistant or a office manager in any type of veterinary or medical facility. These additional office skills give you job market flexibility and also position you well to move into a veterinary office management role.

Veterinary assistants help veterinarians and veterinary technicians and technologists care for animals in clinics and practices nationwide. Responsibilities may include:

  • Feeding, bathing, and exercising animals
  • Cleaning and disinfecting cages, kennels, and examination and operation rooms
  • Restraining animals during examination and laboratory procedures
  • Monitoring and caring for animals after surgery

Medical office assistants keep the administrative aspects of a medical practice running smoothly. Responsibilities include:

  • Creating and updating electronic health records
  • Managing the day-to-day operations of a medical facility
  • Scheduling and coordinating appointments
  • Verifying patient insurance

The 24/7 nature of healthcare, makes nights and weekend schedules a possibility for professionals in these fields. However, it’s important to keep in mind that most office administration staff work more standard day-time hours.

What is the job market for veterinary office managers?

Veterinary assistants are primarily found working for veterinary service providers (such as private clinics and animal hospitals) though they may also work for colleges and universities or research facilities. They are part of the $60 billion a year U.S. pet industry, which is increasing the demand for these professionals. There are opportunities nationwide, and the U.S. Department of Labor estimates that the demand for veterinary assistants will grow by 9%, or nearly 7,000 new jobs, before 2024.

Medical office managers can be found working in a variety of healthcare facilities, and the demand for these professionals is increasing as the demand for healthcare services continues to rise. There are opportunities nationwide, and the U.S. Department of Labor estimates that the demand for medical administrative assistants will grow by 21%, or over 108,000 new jobs, before 2024.

How much can I earn in veterinary assisting and medical office management?

Career Step’s comprehensive Veterinary Office Manager program is unique in that it prepares you to work in any type of veterinary or medical office. The salary you can expect as you start your new career will depend on the type of position you take.

  • Veterinary assistants earn average annual salaries of $25,250. The middle 50% of these professionals earn between $21,170 and $30,460 a year according to the U.S. Department of Labor.
  • Medical secretaries earn average annual salaries of $33,730. The middle 50% of these professionals earn between $27,710 and $40,400 a year according to the U.S. Department of Labor.
  • Veterinary practice managers earn average annual salaries of $45,681. The range of pay for these professionals as reported by PayScale.com is $34,000 to $64,000 a year.
Do I need to be certified?

No. Employers do not typically require their veterinary assistants or medical office managers to be certified, and just having formal training will help your resume stand out in the job market. However, Career Step’s training will prepare you to earn the Certified Medical Administrative Assistant (CMAA) credential upon graduation. You’ll even receive a voucher to take the exam (a $115 value)!

What are the advantages of training with Career Step?

Career Step has been training quality healthcare professionals for over 25 years and offers a comprehensive training program that prepares students to work as veterinary assistants or medical office managers. With Career Step, you can train affordably without sacrificing quality, learn from comprehensive curriculum developed by industry professionals, take advantage of live student and graduate support, and quickly gain the specialized skills and you need to succeed as a veterinary assistant or in any medical office. We're committed to helping you achieve your goals, and Career Step provides everything you need to succeed!

What kind of skills or experience do I need to enter the Career Step program?

In order to be admitted, you must be at least 18 years of age and either a) have a high school diploma or a General Education Development Certificate (GED), or b) pass the Career Step Pre-Enrollment Assessment Test. There are no specific skills or experience that are considered prerequisites for entry into the Career Step training program.

Is Career Step accredited?

Career Step is registered under the Utah Post-Secondary Proprietary School Act but is not nationally or regionally accredited. However, our career-focused training programs are approved by a number of industry specific organizations and are designed with employer feedback to ensure students are gaining exactly the skills needed to get a job and succeed in the workforce.

The Career Step training programs prepare students for career fields where employers are looking for skilled applicants. Career Step works closely with employers when developing a training program to ensure students graduate with the skills employers are looking for. We've also developed close ties to industry associations, aligning our programs with their recommendations. Career Step programs boast the following recognitions:

  • Career Step’s Medical Transcription Editor curriculum is approved by the Association for Healthcare Documentation Integrity (AHDI), the leading medical transcription industry association.
  • The Professional Medical Coding and Billing program is approved by the American Health Information Management Association (AHIMA), one of the largest and most prestigious health information organizations in the country.
  • The Career Step Pharmacy Technician program has been reviewed and approved by the State Boards of Pharmacy in Indiana, Utah, and Virginia. (Many states don't have any regulations on the education of pharmacy technicians, and very few require board approval. For more information on each state's pharmacy technician education regulations, view our State Requirements pdf.) Walgreens and CVS Pharmacy also offer Career Step Pharmacy Technician students the opportunity to participate in a hands-on externship in their stores nationwide.
  • The Medical Administrative Assistant with EHR program is approved by the National Healthcareer Association (NHA), a leading organization focused on increasing the quality of health career education.

Career Step programs are also designed to prepare you for certifications that greatly improve your employment opportunities. Employers are often more familiar with various credentials than with the quality of education provided by different schools. To help your resume stand out from other applicants, various Career Step programs help prepare students to earn the following third-party credentials:

  • Certified Coding Associate (CCA) and Certified Professional Coder (CPC)
  • Certified Medical Administrative Assistant (CMAA)
  • Certified Electronic Health Records Specialist (CEHRS)
  • Certified Pharmacy Technician (CPhT)
  • CompTIA A+ Certification
  • Microsoft Office Specialist – Master (MOS-Master)

This focus on helping you gain the skills needed to succeed in the workforce has made our students successful in the job market—over 84% of Career Step graduates are employed in their field of study, 90% of employed Medical Transcription graduates work from home in their first job, Medical Coding and Billing graduates report a certification exam pass rate that’s a full 15 percentage points higher than the national average, and Pharmacy Technician students can take advantage of externship opportunities with Walgreens and CVS Pharmacy.

Learn more about the value of career-focused education in our quick video.

How is the Career Step Veterinary Office Manager program structured?

The Career Step program is offered entirely online, providing 24/7 access to all material and allowing you to progress through the curriculum on your own schedule and at your own pace. The program is broken into modules, or course subjects, all of which focus on helping you build the essential knowledge and skills of a veterinary assistant and medical office manager.

See what makes Career Step different in our quick introduction.

What type of student support does Career Step offer?

Career Step student support includes access to:

  • A personal Student Advocate who will help you navigate the program, set goals, learn good study habits, access your resources, start networking, and succeed in your chosen field of study. They'll set up regular phone calls to help you stay on track and reach out to you through email and text as well. Your Student Advocate will be there for you every step of the way.

  • Student Support Advisors who have professional experience in the industry and are uniquely qualified to answer questions about both the curriculum and the industry. They provide timely answers to questions about the program material and offer a number of personal consultations throughout the training to help students master important concepts.

  • Technical Support Advisors who are knowledgeable, experienced, and available six days a week to help you work through any technical or computer issues encountered within the training program.

  • Graduate services to help you transition to the workforce after graduation. Our graduate services division provides resume help, interview coaching, and tips for your job search.

Though the course is entirely online, you'll never be on your own. Career Step's student success team is available to offer personal, ongoing support all the way through the training program.

See what a few Career Step students had to say about their experiences with Career Step’s student support.

How long does it take to finish the course?

The Career Step Veterinary Office Manager training program is 347 completion hours. Since the program is completely self-paced and the online training format allows you the flexibility to study as much or as little as your schedule allows, the time it takes you to complete the course will vary from other students. Some students are able to complete their training program in as little as 3 or 4 months (working on the course full-time, 8 hours a day 5 days a week) and others, who are more limited in the time they can devote to the course, take longer (for example, students who can devote about 10 hours a week may finish in about 9 months).

Every student who enrolls in the Career Step Veterinary Office Manager training program receives an initial 12-month period of enrollment. Though the program is designed to be completed in 4 months of full-time study, you'll have a full 12 months to complete your training. If you need extra time to complete the course after your initial 12-month enrollment, we have 4-month extensions available for purchase.

How do I find work after graduation?

Career Step offers personalized post-graduation resources for your job search, including:

  • Free voucher upon graduation for the CMAA certification exam
  • Personal consultation with a Graduate Advisor
  • Personalized interview tutorials and training
  • Individual resume and cover letter review, tips, and advice
  • Access to Career Step's help hotline for 6 months after graduation

These resources offer the personalized help you need after graduation to transition to the workplace. With this individualized help and attention, the majority of our graduates are hired within a few months of graduation.

What materials and computer specifications are required to complete the course?

Your enrollment includes everything you will need to train for a successful career as a veterinary assistant. Your enrollment includes:

Since the course is completely online, your computer will play an important role in your learning experience. We recommend the following minimum computer system specifications:

Hardware

  • Active internet connection (High speed/Broadband connection recommended)
  • 800 X 600 minimum resolution (1024 X 768 or higher recommended)
  • Sound card and speakers (Earphones recommended)
  • Available USB port

Software

  • Adobe Flash Player (ver. 10 or higher)
  • Windows Media Player (ver. 10 or higher) or Quicktime Player (ver. 7 or higher)
  • PDF reader

Browser

  • Internet Explorer 9.x/10.x/11.x
  • Firefox 3.x or greater*
  • Safari 3.1 to 8.0 (Mac only)*
  • Javascript and cookies must be enabled

Operating System

  • Microsoft Windows (XP®, Vista®, 7 with latest service pack)
  • Mac OS X (10.4.11 or greater)*

*The Medical Transcription Editor program includes a third party software tool that makes the training only compatible with Microsoft Windows and Internet Explorer.

Note: Mobile browsing devices are not currently supported. However, Career Step is investigating the implementation of mobile device support, and these specifications will be updated once a decision has been reached.

What payment options does Career Step offer?

We realize that one of the most important questions tied to education is how it will be paid for. Because this is such a big part of the decision of whether or not to go back to school, Career Step has designed several tuition assistance and payment options. Please visit our Tuition Assistance page for more information.

How soon will I receive my materials?

It takes 2-3 business days to process the application, depending on method of payment. Once the payment is processed you will be emailed your course login and password and can start training immediately. Additional course materials are shipped UPS Ground after the payment is processed. The average wait is about 7-10 days.