Last updated October 15, 2021
COLLECTION AND STORAGE
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CAREERSTEP collects and stores in our database certain personal information provided when you request information from us, communicate with us, or sign up in one of our courses. This information may include without limitation: name, address, email address, birth date, phone number, customer ID, social security number, prior education, course progress, scores, completion status, financial status. In addition we may collect your credit card number in order to process your sign up and collect payment.
We do not ever knowingly collect information from children under the age of thirteen, nor is our website designed to provide any service to children under the age of thirteen. If you are under thirteen, please do not give us any personal information. If you have reason to believe that a child has provided personal information to us, please contact us and we will attempt to remove that information from our databases.
USE OF INFORMATION
Non-personally identifiable information is used to help us improve our website by enabling us to discover and address the needs of our website visitors. This includes making our website accessible to the various web browsers and operating systems used to access our website.
By supplying your contact information when requesting information or signing up in one of our courses, you authorize CAREERSTEP and its agents (outsource calls centers and academic partners) to contact you (using the information you provide to us) about CAREERSTEP or its agent’s products and services, including product releases and updates, seminars, events, surveys, trainings, and special offers. You can opt-out of future communications from CareerStep by sending an email to email@example.com or calling 1-800-246-7837.
Unless expressly prohibited by a learner in writing, in furtherance of certain training and job placement objectives, CAREERSTEP reserves the right to release learner’s email addresses to certain third parties in order for the learner to request special training software included with program and share learner information on an as needed basis as follows:
TYPE OF INFORMATION:
|Program progress, completion status and scores||Employer; Potential employer with whom a learner has applied; Sponsor paying all or part of learner fees; Third party resolution agencies; Third party organization through whom a learner has signed up with CAREERSTEP|
|Financial status (fee balance)||Sponsor paying all or part of learner fees|
From time to time, CAREERSTEP may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. Unless prevented by law, CAREERSTEP will attempt to notify the learner involved prior to any release of such information.
CAREERSTEP website(s) have security measures in place to protect against the loss, misuse, and alteration of the information under our control. We utilize industry standard SSL encryption when accepting your credit card information during the online sign up process.
CAREERSTEP wants your information to be accurate and complete and recognizes that access and comment is necessary. You will not have the ability to change information on file, but may request a review, correction, or deletion of your data by either calling 800-246-7837 or emailing CAREERSTEP at firstname.lastname@example.org. You may also request that CAREERSTEP not disclose your personal contact information to third parties.