If you are currently in a program at Career Step and you need support, we have provided the contact information below. Please take a moment and select the department that will best suit your needs.

Learner Support

For questions about your course and the content or material contained therein or questions about what materials you need for your particular course.

Hours: 9:00 AM – 7:00 PM EST Mon-Fri
Phone Support: 888-657-5752
Email Support: support@careerstep.com


For questions about extension pricing or to purchase an extension for your course.

Hours: 10:00 AM – 7:00 PM EST Mon-Fri
Phone Support: 877-202-0250
Email Support: Extensions@careerstep.com