Pharmacy Technician Job Interview Tips

Pharmacy Technician2 Comments

Pharmacy Technician Job Interview TipsEmployment in many pharmacies is competitive and candidates for pharmacy technician jobs need to stand out.  According to the U.S. Bureau of Labor Statistics projections in January 2012, there will be an additional 108,200 pharmacy technicians (32.4 percent increase) by 2020.

To ensure you land one of those positions, you will want to make sure you make a good impression, but your job interview starts much earlier than the point where you actually sit down interview with the pharmacy manager.  It may begin with a phone conversation or a resume and a cover letter.

The first thing you will want to do in order to be more prepared for the interview is research a company’s history and overall mission.  Learn as much as you can about the company and the specific needs of the position.  Review the job listing and pay special attention to the attributes and experience in the job description.

It is important to remember to prepare your references before they are called.  Emailing or calling your references in advance will help refresh their memory and ensure they recognize your name when the pharmacy manger calls them.  References can help you land your dream job as they are able to give you specific examples of how you handle tasks responsibly and work well with others. 

Next, prepare yourself for the job interview.  It is important to be on time to the job interview and ensure you are properly dressed, modestly and professionally.

Pharmacy managers are looking for good employees.  Sell yourself as a good fit for the pharmacy.  Emphasize that you are a fast learner and that you are trustworthy.  Let them know that you can solve problems, that you can provide quality customer service, that you’re reliable, that you’re dependable, and that when you aren’t sure about a specific task, you will ask someone for help. 

During the interview stay calm and composed. Take deep breaths and take a moment to think before you answer questions.  You should go over interview questions beforehand in order to have answers which demonstrate how you can serve the customer properly and resolve their problems. 

Most common pharmacy technician job interview questions include:

“Why do you want this job?” Your answers should convey interest and also show off personal skills and goals.  Be specific as to why you would like to work at this pharmacy compared to other pharmacies offering similar job positions.  Think about how a pharmacy differs from other healthcare facilities, such as clinics or hospitals, and how your abilities and interests fit in with a pharmacy.

“How would you react to a customer that is difficult and verbally aggressive?” Customer service makes up a huge part of the job; therefore, questions regarding dealing with customers are sure to be asked.  The best way to answer this kind of a question is to explain your ability to remain calm and solve the customer’s problem without taking it personally.

“What do co-workers say about you?” Be prepared to give a specific statement or a quote or two from co-workers.  Ann said I exceeded her expectations or Jack said I was one of the hardest workers he had ever known.  It is more powerful using specific managers or coworkers’ names as if they said it themselves.

“Why did you choose pharmacy technician as a career?” Employers will want to know about your motivation for becoming a pharmacy technician.  Think about why working as a pharmacy technician is a good profession, not just the “perks.”  Express your passion about providing meaningful healthcare to the community and a desire to work in a challenging profession that is constantly growing and evolving. 

An interview with a prospective employer is the last obstacle to overcome when trying to obtain a pharmacy technician job.  This is something you may dread, but with the right preparation and a confident, positive attitude, the interview can be the start of a rewarding pharmacy technician career.

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  1. Michael May 09, 2014

    Thank you for the advice and sample questions for the interview.

  2. Frank O June 24, 2014

    Thank you for the samples and advice. I hope to have a good outcome and give you a good update.

  3. amira faiz October 29, 2014

    Thank you for the advices and sample question. It help me a lot

  4. Ashley McCree December 01, 2014

    This is a very helpful article. I have a interview tomorrow and I am beyond nervous. Great preparation notes , I am going to certainly use.

  5. Career Step December 08, 2014

    Hope the interview went well Ashley! smile

  6. Trina January 09, 2015

    Is there any way to get a list with more questions? I like to be prepared and would like to know of anymore pharmacy specific interview questions I may face so I can prep my answers

  7. Career Step January 12, 2015

    Hi Trina,

    We’re just covering the most common questions here, and of course each employer and interview is different. We’ll pass your feedback on to our instructor and graduate support teams to see if they could do a Part 2 with a few more questions.

    Best wishes and good luck with your interviews!

  8. Tadzoh January 13, 2015

    I have an interview this month on 20 January and I just wanna thank you for those expected questians.There are more helpful and I hope they are going to help me

  9. Career Step January 14, 2015

    Hi Tadzoh,

    So glad these questions have helped in your preparations. Best of luck in your interview!

  10. Christina August 07, 2015

    Thanks for helpful information and tips, It is nice to know that someone cares and and take time to help, I say,. a total stranger.God bless.

  11. Unique October 20, 2015

    I have no experience as a P.T I am overly nervous I have been practicing and praying I do well.

  12. amira amer November 08, 2015

    thank you for your advices ,I am newcomer to Canada and your advices are very helpful for me.

  13. yadalpalli suresh November 19, 2015

    I want good job

  14. Career Step November 19, 2015

    Hi Yadalpalli,

    We have a number of great options that you can explore here:

    You can also contact an Academic Advisor at 1-800-411-703.

    Best wishes!

  15. ?Shanna Garza May 15, 2016

    Its been a 1 1/2 years since I’ve been out of school, and still no job. I have been applying to retail, clinics, hospitals, companies that hire pharmacy techs, and still nothing. I’m afraid that I’m loosing the training and what I have learned. What can I do to reiterate the information I learned to become a pharmacy? What books or teachings should I get? Are there tutors? Please help me! I feel like I’m in a seeking boat about to go down.

    Thank you,

    Hi Shanna,

    We are sorry to hear it has been difficult to find a job. We suggest you consider suggest she enrolling in our pharmacy technican program as a refresher. In addition we recommend Googling “pharmacy technician refresher course.” You will find numerous options to help you.

    Hopefully we were able to answer your questions. Best of luck finding a job and continuing on your career path!



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