Job Duties
What does a medical administrative assistant do, you ask? Essentially, they act as the face of the medical office and manage essential tasks and documents. This includes the following responsibilities:
• Greeting and checking in patients
• Scheduling appointments
• Processing payments and insurance claims
• Preparing and maintaining medical records and charts
• Complying with HIPAA (Health Insurance Portability and Accountability Act) regulations
• Editing data and running reports
Sound like something you’d enjoy? At CareerStep, we offer courses to help learners prepare for success as an administrative assistant in the medical field.
Work Environment for Medical Administrative Assistants
No two days as a medical administrative assistant are exactly the same, and it’s important to have a diverse skill set to meet the demands of a busy clinic or hospital. You’ll be expected to be computer savvy, organized, and an excellent communicator. Candidates who can work independently and effectively assist physicians with day-to-day activities will do well in this position. It’s also important to enjoy fast-paced environments and approach work with close attention to detail.
Medical administrative assistants play a critical role in any organization because they are in charge of so much. Whether you’re scheduling appointments, making travel arrangements, or prioritizing different office needs, you’ll keep things running smoothly so doctors and physicians can focus on their patients.
Medical Administrative Assistant Pay Scale
In this career path, you can find the stability of a rewarding job that offers satisfactory pay scale. According to the Bureau of Labor Statistics, on average medical administrative assistants earn about $40,640 annually*, depending on the work environment, qualifications, and the duties expected of them.
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*Bureau of Labor Statistics, U.S. Department of Labor. “Medical Secretaries and Administrative Assistants.” Occupational Employment and Wage Statistics. Accessed April 22, 2025.
Statements found in the United States Department of Labor Occupational Outlook Handbook are not a guarantee of any post-graduation salary, in part because the data used to create the Occupational Outlook Handbook includes workers from differing educational backgrounds, levels of experience, and geographic areas of the country.
