Medical Administrative Assistant Program Description
Online skills training that could lead to a life-changing career.
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Overview
Ready to get certified for a job that includes empowering managerial responsibilities, a social atmosphere, and a steady paycheck with benefits? This program was designed to help you pass the Certified Medical Administrative Assistant (CMAA) and Certified Electronic Health Record Specialist (CEHRS) exams and qualify you to become a skilled medical office administrative assistant. You’ll learn to keep the front desk running smoothly, manage appointments, communicate clearly with staff, and maintain patients’ health records. If you’re ready for a rewarding, respected healthcare role, then you’re ready to sign up for this medical administrative assistant certificate program.
Program Timeline
Our program is designed to be completed in as little as eight months. But it's totally self-paced, so you have the flexibility to study as much or as little as your schedule allows.†
Complete in as little as 8 months
Study Format
Studying as a grown-up adult-type person comes with unique challenges that often include scheduling your training around kid time, housework, or current jobs. Luckily, CareerStep programs are super flexible—you can hop into this fully online medical administrative assistant program anytime and complete the modules at your own pace.
Learn from home (or anywhere)
Study online (anytime)
Materials
In addition to top-notch training and superior support, you’ll get a voucher to take the CMAA or CEHRS national certification exams upon completion ($234 value).
Support
Should you run into an issue, whether it’s technological, pedagogical, or astrological, we’re here to support you—contact us any time.
1:1 Support
Phone, live chat, and email
Medical Administrative Assistant w/ EHR Program Courses
Our 260-hour curriculum is divided into 10 courses, which includes training on EHR (electronic health records) to give you an extra edge in the hiring phase.
Program Orientation: Medical Administrative Assistant
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Identify the elements, expectations, and requirements of the program.
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Navigate the program using the pages, menus, and buttons provided.
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Use the program tools, including the study planner, gradebook, and completion report.
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Identify and use program resources.
HealthCare Foundational Knowledge and Basic Science
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Translate medical terminology using abbreviations, word building, and important terms.
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Gain standard knowledge of the healthcare industry and how it works.
Patient Care Coordination and Education
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Review how to administer and coordinate general patient care according to professional best practices.
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Explore the role and responsibilities in administering patient care.
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Explore the role and responsibilities in facilitating patient education.
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Summarize basic communication best practices and potential barriers to effective communication with patients.
Computer Fundamentals
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Identify basic computer hardware and interpret system requirements.
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Navigate a Windows operating system environment and install and operate basic software utilities.
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Use a web browser to navigate between websites in multiple tabs or windows, send and receive email, and access search engines to find information and troubleshoot basic computer problems.
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Recognize basic technologies related to an office environment.
Medical Administrative Assistant
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Describe the differences between common healthcare delivery models.
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Describe the types of services typically offered in medical offices, including general and specialty services.
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Define ancillary services and alternative therapies.
Electronic Medical Records
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Demonstrate how patient records are used and regulated
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Complete tasks required for scheduling a patient
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Clinical information reporting
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Revenue cycle and financial reporting
Communication and Customer Service in the Healthcare Office
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Identify the various types and styles of communication used in a healthcare office.
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Review how verbal, non-verbal, and written communication skills contribute to patient experience and outcome in a health care office.
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Identify professional communication techniques for a healthcare office, including interviewing techniques and use of medical terminology and patient-accessible language.
Medical Laws and Ethics
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Describe common legal issues related to prescriptions and medication administration.
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Identify key legal and regulatory aspects of the healthcare environment.
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Analyze key ethical and legal aspects of the medical profession
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Summarize common legal issues related to medical documentation.
Career Success in Healthcare
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Define “professionalism" and “success” in your own terms.
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Differentiate between long-, medium-, and short-range goals.
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Assess and develop your time management skills.
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Develop plans to enhance your creative and critical thinking.
Program Completion
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Prepare to take the next steps after program completion.
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Medical Administrative Assistant Certifications
Once you complete the medical administrative assistant course, you’ll be set to take the CMAA and CEHRS national exams, which will deem you both a certified medical administrative assistant and a certified electronic health records specialist. That not only means two certificates you can hang on your wall, it means more job opportunities.
Certified Medical Administrative Assistant (CMAA)
Once you complete the medical administrative assistant course, you’ll be set to take the CMAA and CEHRS national exams, which will deem you both a certified medical administrative assistant and a certified electronic health records specialist.
Certified Electronic Health Records Specialist (CEHRS)
Once you complete the medical administrative assistant course, you’ll be set to take the CMAA and CEHRS national exams, which will deem you both a certified medical administrative assistant and a certified electronic health records specialist.
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