Job Market for Medical Administrative Assistants

Run a Medical Office. Run Your Life.

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Job Duties

What does a medical administrative assistant do, you ask? Essentially, they act as the face of the medical office and manage essential tasks and documents. This includes the following responsibilities:

  • Greeting and checking in patients
  • Scheduling appointments
  • Processing payments and insurance claims
  • Preparing and maintaining medical records and charts
  • Complying with HIPAA (Health Insurance Portability and Accountability Act) regulations
  • Editing data and running reports

Work Environment

Medical office administrative assistants often represent patients’ first impression of a medical office, clinic, or hospital, so professionalism, efficiency, and friendliness are key. Since you’ll be working in a healthcare setting, cleanliness, order, and hygiene are crucial, and both your patients and team members will rely on you for clear and timely communication. You’ll spend a good amount of time at a desk but will be on your feet from time to time, too. Dress codes and working hours vary based on the facility.

Pay Scale

How much does a medical administrative assistant make? It varies based on facility, location, and experience, but their average annual income is $35,760, with the middle 50% making between $29,580 and $43,200 per year.* Employment generally includes health benefits and paid time off.

Industry Demand

The healthcare industry is growing, and competent, qualified administrative professionals are always in demand. Technology in healthcare is also blowing up, which means your skills as an electronic health records specialist are especially valuable. Tens of thousands of new jobs are expected to open in healthcare over the next several years, with an 11% increase in this role by 2028.*