Healthcare IT Program Description

The steps to configuring a new career.

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Ready to upgrade your skills, career, and lifestyle? The CareerStep Health IT Program was designed to help you pass the PC Pro Certification, CompTIA A+ 220-1001 Core 1, and CompTIA A+ 220-1002 Core 2 Exams, putting you on the hiring radar of hospitals and clinics everywhere. You’ll learn to navigate hardware, software, systems, networks, and healthcare facilities, and you’ll be part of the nation’s much-needed push toward streamlining and standardizing electronic health records—a sweet gig to say the least.

Program Timeline

With full-time study, you can be certified in four months. Of course, that pace isn’t feasible for everyone, so you can take up to a year to complete the course.

Just 4 months of full-time study

Study Format

Training to become a health information technician is a big deal that’ll lead to big changes, so you want to do it right. And right is different for everyone, which is why this course lets you learn from anywhere, at any time, and at your own pace.

Learn from home (or anywhere)

Study online (anytime)


Whether you’re still a little fuzzy on some of the fine details, or you’re almost done and just need some encouragement, you can contact us—we’re here to help.

One-on-one support

Phone, live chat, and email

Health Information Technology Program Modules

Our curriculum is divided into 46 manageable modules to help you plan your pacing, stay motivated, and complete the course on your timeline.

Getting Started

  • Identify the elements, expectations, and requirements of the program.
  • Navigate the program using the pages, menus, and buttons provided.

Program Overview

  • Use the program tools, including the study planner, gradebook, and completion report as well as be able to contact CareerStep using various communication tools, including phone, email, forums, chat rooms, and social media.
  • Identify and use program resources.

An Overview of HIPAA

  • Learn the definition of HIPAA.

Understanding HIPAA

  • Learn to apply national and state laws to create and maintain facility policies. Define HIPAA regulations and identify all covered entities and their responsibilities.

Final Exam

  • Test your knowledge.

Introduction to CMPSP

  • Learn the definition of CMPSP.

Understanding CMPSP

  • Explain the details of CMPSP.

Final Exam

  • Test your knowledge.

Introduction of PCI-DSS

  • Learn the definition of PCI-DSS.

Understanding PCI-DSS

  • Explain the details and nuances of PCI-DSS.

Final Exam

  • Test your knowledge.

An Overview of Risk Management

  • Learn the definition of risk management.

Understanding Risk Management

  • Explain the value of risk management.

Final Exam

  • Test your knowledge.

Participation Leadership

  • Walk through this employee-focused leadership philosophy and explain why it’s effective.

Final Exam

  • Test your knowledge.

Microsoft Office Training Orientation

  • Understand our lesson structure.
  • Download study tools.
  • Navigate training modules.

Word 2019: Beginner

  • Identify and use the Ribbon, Quick Access Toolbar, tabs, scroll bars, cursor, ruler, and status bar.
  • Create, save, open, edit, navigate, print, share, and recover a document.

Word 2019: Intermediate

  • Create, insert, format, modify, and sort tables,pictures, screenshots, text boxes, shapes, WordArt, SmartArt, and charts.
  • Apply and modify styles, themes, templates, and building blocks.
  • Adjust margins, paper size, orientation, columns, page breaks, and headers and footers.

Word 2019: Advanced

  • Highlight text, insert and delete comments, use track changes and line numbers, create forms, and protect documents.
  • Navigate long documents; use outline settings, bookmarks, and hyperlinks; insert cross references; and create index settings, footnotes, endnotes, citations, and tables of contents.
  • Use mail merge options and create labels and envelopes.

Excel 2019: Beginner

  • Use the Quick Access Toolbar, title bar, display options, formula bar, and worksheet tab.
  • Create, save, open, edit, navigate, and print a worksheet.
  • Create, edit, delete, and format cells.
  • Edit cell data use options and tools such as cut, copy, paste, AutoFill, text tools, and cell references.
  • Create basic, logical, financial, and text formulas.

Excel 2019: Intermediate

  • View, insert, copy, rename, hide, and delete worksheets, and freeze rows and columns.
  • Create, move, and resize charts; configure chart titles, layout, and gridlines; and modify chart data.
  • Configure page size and scale, headers and footers, margins, and orientation, and manage print area, titles, and headings.

Excel 2019: Advanced

  • Import, export, sort and filter data; create tables and data validation rules; and remove duplicates.
  • Manage cell comments, track changes, share workbooks, protect worksheets, and save sheets as web pages.
  • Create, format, and filter PivotTables; change a PivotTable’s calculation; insert a timeline; and insert and modify PivotCharts.

Powerpoint 2019: Beginner

  • Understand the screen, change views, and use the Quick Access Toolbar.
  • Creating, saving, opening, navigating, and editing a presentation.
  • Create, insert, edit, format, delete, and organize the elements of a presentation.
  • Use slide show tools, convert presentations to video, and present online.

Powerpoint 2019: Intermediate

  • Insert, edit, format, and position pictures, objects, shapes, tables, charts, and SmartArt.
  • Create, format, and apply built-in and custom animations, transition effects, themes, backgrounds, and templates.
  • Create custom slide layouts and use Slide, Handout, and Notes Masters.
  • Insert and edit video, audio, and narration files in presentations.

Outlook 2019: Beginner

  • Navigate Outlook, delete, restore, and search for items, and use the view tab.
  • Use the mail tools to work with messages.
  • Manage contacts and calendars.

Outlook 2019: Intermediate

  • Setting up Quick Steps, creating and managing rules, sharing email, and using themes, stationery, and email settings.
  • Following up with emails and creating, completing, viewing, and assigning tasks.
  • Categorizing and sorting items; creating and searching folders; and archiving, importing, and exporting information.

Program Orientation (1 Hour)

  • Identify the elements, expectations, and requirements of the program.
  • Navigate the program using the pages, menus, and buttons provided.
  • Use the program tools, including the study planner, gradebook, and completion report.
  • See how to contact/communicate with CareerStep via phone, email, forums, chat rooms, and social media.
  • Identify and use program-specific resources.

Computing Overview (5 Hours)

  • Identify common input/output (I/O) ports by sight.
  • Connect common peripherals to standard ports.
  • Navigate the Windows 10 interface.
  • Navigate the macOS interface.
  • Use shell commands.
  • Shut down a Linux system.

PC Technician Responsibilities (4 Hours)

  • Use an anti-static mat and strap to protect yourself from electrostatic discharge (ESD).
  • Implement appropriate grounding procedures.
  • Improve your communication and client interaction techniques.
  • Go through the change management process to request changes to a project.
  • Use a PC toolkit.
  • Install an uninterruptible power supply (UPS).
  • Configure UPS settings.
  • Use a troubleshooting process.

System Components (13 Hours)

  • Install a power supply.
  • Select an appropriate motherboard and install it in a desktop computer.
  • Troubleshoot system power issues.
  • Select and install a processor.
  • Troubleshoot processor installation.
  • Classify and distinguish different types of random access memory (RAM).
  • Distinguish between different standards of dynamic random access memory (DRAM).
  • Select and install the correct memory module.
  • Install triple-channel memory.
  • Troubleshoot memory issues.
  • Find and edit basic input/output system (BIOS) settings.
  • Clear a computer’s complementary metal-oxide-semiconductor (CMOS) settings.
  • Install an expansion card.
  • Select the appropriate video card for a computer system.
  • Upgrade a video card.
  • Select and install a sound card.
  • Understand cooling methods.

Peripheral Devices (5 Hours)

  • Understand the various functions of different peripheral devices.
  • Connect keyboard, video, and mouse (KVM) to control multiple computers.
  • Connect peripheral devices using the appropriate cables and connectors.
  • Identify typical USB connectors and ports.
  • Connect USB peripheral devices (including storage devices, printers, smartphones).
  • Select and install USB devices based on customer requirements.
  • Identify digital and analog connectors by sight.
  • Select the appropriate display device based on customer requirements and system support.
  • Configure display properties (including dual monitor support) in Windows, macOS, and Linux.
  • Troubleshoot monitors with no display, monitors displaying in VGA mode, and monitors with thermal shutdown.

Storage (9 Hours)

  • Select the appropriate storage solution.
  • Install serial advanced technology attachment (SATA) devices.
  • Understand and differentiate optical media types.
  • Create RAID storage.
  • Implement a RAID solution.
  • Understand file systems.
  • Create volumes.
  • Format and convert drives.
  • Mount a partition to a folder.
  • Extend existing volumes.
  • Implement storage spaces.
  • Perform disk cleanup and disk defragmentation.
  • Check a hard disk for E24 errors.
  • Troubleshoot boot failures.
  • Troubleshoot problems with storage device boot priority in the BIOS and unified extensible firmware interface (UEFI).
  • Troubleshoot SATA drive issues.
  • Optimize Solid State Drive (SSD) storage devices.

Networking (10 Hours)

  • Understand networking on a high level.
  • Select and install a network adapter.
  • Understand ethernet connection, IP Networking.
  • Configure transmission control protocol/internet protocol (TCP/IP) settings.
  • Configure alternate TCP/IP settings.
  • Understand IP Version 6.
  • Configure cable, digital subscriber line (DSL), and dial-up internet connections.
  • Explore configuration information.
  • Use ifconfig.
  • Fix a network connection.

Wireless Networking (5 Hours)

  • Connect to a wireless network.
  • Create a home wireless network.
  • Secure a home wireless network.
  • Configure a wireless profile.
  • Understand the basics of infrared, Bluetooth, and near-field communication (NFC).
  • Configure a wireless infrastructure.
  • Configure smart devices.
  • Troubleshoot wireless networks.

Printing (5 Hours)

  • Choose a printer to fulfill the requirements for a given situation.
  • Select and install a printer.
  • Configure network printing.
  • Add a printer.
  • Manage printing.
  • Maintain a laser printer.
  • Troubleshoot and resolve common printing problems.

Mobile Devices (6 Hours)

  • Identify notebook external ports and functions.
  • Replace the hard disk in a notebook computer.
  • Add memory to a notebook.
  • Change notebook components such as the keyboard, video card, and other internal components.
  • Edit power options and create a power plan for laptops and mobile devices.
  • Locate service manuals for notebook systems.
  • Perform preventative maintenance on notebook systems.

System Implementation (5 Hours)

  • Analyze users' needs prior to purchasing or building a new computer system.
  • Customize a computer's hardware to match end-user requirements.
  • Select the correct version and edition of Windows for a given implementation.
  • Verify system compatibility before upgrading to a newer version of Windows.
  • Prepare disks for installation.
  • Install a workstation image using PXE.
  • Understand post-installation procedures.
  • Enable virtualization technology (VT) in the BIOS.
  • Create virtual machines and hard disks.

File Management (6 Hours)

  • Find system file locations.
  • Use libraries.
  • Manage files and folders.
  • Configure new technology file system (NTFS) permissions.
  • Share and secure folders.
  • Manage the Linux file system.
  • Manage Linux file ownership.

System Management (17 Hours)

  • Use Task Manager to view current performance statistics.
  • Use Control Panel to configure your system.
  • Use system tools to view configuration information for your computer.
  • Use prebuilt and custom management consoles to manage your computer.
  • View and edit registry settings.
  • Manage files, processes, and system settings from the command prompt.

Security (11 Hours)

  • Understand security best practices.
  • Understand appropriate incident response.
  • Configure remote wipe.
  • Require a screen saver password.
  • Understand how to protect against social engineering.
  • Configure BIOS/UEFI security.
  • Configure Windows Defender.
  • Enforce password setting.

Capstone Exercises (4 Hours)

  • Build a computer from scratch.
  • Troubleshoot a malfunctioning computer.
  • Troubleshoot system startup.
  • Create a home office network.
  • Configure the windows operating system.
  • Troubleshoot a mobile device.
  • Configure Linux.

PC Pro Certification Practice (51 Hours)

PC Pro Certification Practice, Single Attempt (2 Hours)

CompTIA A+ 220-1001 Core 1 Certification Practice Exam (12 Hours)

CompTIA A+ 220-1002 Core 2 Certification Practice Exam (11 Hours)

Healthcare IT Certifications

CareerStep’s Health Information Technology program includes training on everything you’ll need to earn the CompTIA A+ credential and the Microsoft Office Specialist: Associate credential.

CompTIA A+ Credential

Microsoft Office Specialist: Associate